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Copperas Cove
Midland
Odessa
Amarillo
Tulsa

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Eat &
Drink

We offer In-Theatre Drinks & Dining!

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Cinergy Tulsa is now open


HAND WASHING

All team members must properly and frequently wash their hands at a minimum of once every 45 minutes. Hands must be washed between each change of gloves.


CLEANING & SANITIZING

We will make certain that our restrooms are clean and in good repair. Restrooms will be checked every 15 minutes, cleaned, and sanitized.

We’ve extended time in between showtimes to allow for deeper cleaning of all auditoriums. We will continue to wipe down chair surfaces, as well as cup holders, swivel tables, and clean between the seats using EPA approved cleaning products.

High-contact surfaces (door handles, countertops, faucets, railings, etc.) will be wiped down with medical-grade sanitizing agents at a minimum of once every 30 minutes.

Detail cleaning will occur overnight and again checked before opening. All surfaces will be cleaned using EPA approved cleaning products and viral resistant sanitizers followed by inspection.


RESPECT SOCIAL DISTANCING

Floor decals will be used and placed 6 ft. apart to designate where people should stand and wait in line at our reception, redemption counter, concession stand, attractions, or anywhere people generally line up. Virtual queue lines will be used at our attractions to discourage line building and guests will be paged (text messaged) when it is their turn to participate.


STAY HOME IF YOU ARE SICK

Team members showing symptoms of illness must remain at home and will not be allowed back at work until cleared by a medical professional. Paid sick leave will be offered for qualified individuals.


PERSONAL PROTECTIVE EQUIPMENT

All team members must wear the required PPE and adhere to all CDC recommended standards of use of such equipment at all times.

If you have been exposed to COVID-19 recently or have symptoms of Covid-19 (including fever, cough, or shortness of breath), please stay home and help us keep everyone safe.

If you have underlying health conditions or are otherwise concerned about contracting Covid-19, please stay home and help us keep everyone safe.

You agree to follow the social distancing and sanitary guidelines that have been put in place to protect you and our other guests and team members.

If you have any questions about the Texas Restaurant Promise, please ask for a manager who will be happy to assist you.


TEMPERATURE READINGS

All team members will have temperature taken upon entry into venue. Temperatures of 100.0 or higher not permitted.


SYMPTOMS DISCLOSURE FOR STAFF

Staff will be asked upon entry if in the past 14-days, have they or anyone in their household experienced any symptoms of illness such as fever, chills, shortness of breath, or sore throat.


PERSONAL PROTECTIVE EQUIPMENT

Mask and gloves will be required for all staff. Gloves must be replaced every 45 minutes.

Guests are encouraged to wear masks, but they are not required.


BOX OFFICE & TICKETING

In an effort to reduce touchpoints, mobile purchases are encouraged and online ticketing fees waived. Movie ticket purchases are available to Cinergy Elite members and can be purchased for $4, plus applicable tax.


CASH NOT ACCEPTED

In an effort to reduce touchpoints, cash will not be accepted at this time. It is strongly encouraged to purchase movie tickets online or via the app ahead of time.


IN-THEATER FOOD

In an effort to reduce contact with food and increase the safety of guests and staff, only limited menu items will be available.

Menus will continue to be wiped down in between guests. Guests can also access the menu online by scanning QR code.

In an effort to reduce contact, self-serve drinks will be suspended and will be provided by the staff.

Free refills will be suspended, but drinks will be available at a reduced price.


AUDITORIUM OCCUPANCY & DISTANCING

To ensure social distancing, automatic two-seat spacing between groups to create a minimum of 6 ft. on either side has been implemented. Every other row will be skipped.

Groups of 2 or more from the same household may sit together.

Auditorium maximum occupancy limited to 50% capacity.


OCCUPANCY & DISTANCING

Maximum occupancy limited to 50% rated capacity.

Groups spaced with single-lane gaps between parties. No shared furniture or back-to-back seating.


EQUIPMENT RENTAL & RETURN

Self-service replaced with lane-side crew service where sanitized equipment is delivered to guests at their lane by staff.

When finished bowling, guests will leave equipment at their lane where it will be collected by staff & returned to storage for cleaning & sanitation prior to re-issuance.

Crew-serve process eliminates unnecessary handling of and contact with equipment.


VIDEO & NON-REDEMPTION ARCADES

Open under strict cleaning rotations.

Player interfaces sanitized regularly.

Sanitizer, gloves, & trash cans placed throughout the game room.

Multi-player cabinet units remain closed.


REDEMPTION & MERCHANDISE GAMES

Open under strict cleaning rotations.

Player interfaces sanitized regularly.

Sanitizer, nitrile gloves, & trash cans placed throughout the game room

No more than ten (10) guests inside redemption store at one time.


VIRTUAL REALITY ATTRACTIONS

Closed at this time.


TEMPERATURE READINGS

All team members will have temperature taken upon entry into the venue. Temperatures of 100.0 or higher not permitted.


SYMPTOMS DISCLOSURE FOR STAFF

Staff will be asked upon entry if in the past 14-days, have they or anyone in their household experienced any symptoms of illness such as fever, chills, shortness of breath, or sore throat.


PERSONAL PROTECTIVE EQUIPMENT

Mask and gloves will be required for all staff. Gloves must be replaced every 45 minutes.


BOX OFFICE & TICKETING

In an effort to reduce touchpoints, mobile purchases are encouraged and online ticketing fees waived.


CASH NOT ACCEPTED

In an effort to reduce touchpoints, cash will not be accepted at this time.


IN-THEATER FOOD

In an effort to reduce contact with food and increase the safety of guests and staff, only limited menu items will be available.

Menus distributed and recovered and sanitized and dried with each use prior to re-distribution.


BOX OFFICE & TICKETING

6 ft. spacing marked via adhesive floor vinyl at kiosks.


IN-THEATER FOOD

Return to normal service procedures.

Menus distributed & recovered per each use. Sanitized & dried prior to re-distribution.


AUDITORIUM OCCUPANCY & DISTANCING

Automatic 1-seat spacing between groups.

Groups from same household may sit together.

Auditorium maximum occupancy limited to 75% capacity.

Groups of 2 or more from the same household may sit together.


OCCUPANCY & DISTANCING

Return to standard capacity with sneeze guards in place.


EQUIPMENT RENTAL & RETURN

Return to self-service pick-up of equipment.

When finished bowling, guests will leave equipment at their lane where it will be collected by staff & returned to storage for cleaning & sanitation prior to re-issuance.


VIDEO & NON-REDEMPTION ARCADES

Open under strict cleaning rotations. player interfaces sanitized regularly. sanitizer, gloves, & trash cans placed throughout the game room.

Multi-player cabinet units may re-open.


REDEMPTION & MERCHANDISE GAMES

Open under strict cleaning rotations. player interfaces sanitized regularly. sanitizer, gloves, & trash cans placed throughout the game room.

No more than ten (10) guests inside the redemption store at one time.


VIRTUAL REALITY ATTRACTIONS

VR attractions may re-open under strict sanitation protocols.
Player rotations decreased to allow for enhanced cleaning of player stations & sanitation of all equipment between each session.


SYMPTOMS DISCLOSURE FOR STAFF

Staff will be asked upon entry, if in the past 14-days, have they or anyone in their household experienced any symptoms of illness such as fever, chills, shortness of breath, or sore throat.


PERSONAL PROTECTIVE EQUIPMENT

Facial coverings no longer required.

Gloves required for staff. Staff must replace gloves every 60 minutes.


BOX OFFICE & TICKETING

6 ft. spacing marked via adhesive floor vinyl at kiosks.


CASH ACCEPTED

Cash will be accepted in Phase 3.


IN-THEATER FOOD

Return to normal service procedures.

Menus distributed & recovered per each use. Sanitized & dried prior to re-distribution.


OCCUPANCY & DISTANCING

Return to standard capacity with sneeze guards in place.


EQUIPMENT RENTAL & RETURN

Return to self-service pick-up of equipment.

When finished bowling, guests will leave equipment at their lane where it will be collected by staff & returned to storage for cleaning & sanitation prior to re-issuance.


VIDEO & NON-REDEMPTION ARCADES

Open under strict cleaning rotations. player interfaces sanitized regularly. sanitizer, gloves, & trash cans placed throughout the game room.

Multi-player cabinet units may re-open.


REDEMPTION & MERCHANDISE GAMES

Open under strict cleaning rotations. player interfaces sanitized regularly. sanitizer, gloves, & trash cans placed throughout the game room.

Social distancing observed in this space.


VIRTUAL REALITY ATTRACTIONS

VR attractions may re-open under strict sanitation protocols.
Player rotations decreased to allow for enhanced cleaning of player stations & sanitation of all equipment between each session.

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